Billionaire Enterprises
Excellence in Service. Purpose in Every Interaction

Melvin Shaw
My Mission
My mission is simple and it is that I exist to glorify God by serving businesses, ministries and entrepreneurs globally through consulting and coaching- and thereby producing world-class customer service and life-changing experiences.
I recognized my purpose through the collective journey of my life and that it consisted of serving people either through the 10 plus years of being a Sr. Pastor at WCC-Charlotte or the 20 plus years in the customer experience and service industry. My focus has always been to see excellence in every interaction which ultimately honors God.
​
​​​
Who I Am
​
I am, first and foremost, a follower of Jesus Christ.
I’ve been blessed to be a husband to my incredible wife, Troyanna, for over 18 years, and together we’re raising four amazing children — Tyler, Taylor, Aiden, and Addison.
​
I am a Business Consultant, Customer Experience Expert & Strategist, Speaker, and the Founder of Billionaire Enterprises — a consulting firm committed to helping organizations turn service into their strongest asset.
I also serve as CEO of Melvin Shaw Ministries (501c3), and I’m an Ordained Minister with a passion for seeing people encounter God’s love in every sphere of life.
​
In addition, I am the Founder of Armor Up Sports, a youth outreach sports league that builds faith, character, and community through athletics.
Previously, I served as Overseer & Co-Senior Pastor of World Changers Church Charlotte from 2010 to 2020, leading with a heart for people and a vision for Kingdom impact.
​
I’m also the author of two books — Reigning in Life and The Experience Advantage — both deeply rooted in faith and purpose-driven leadership.
At my core, I believe true greatness is found in serving others. Everything I do, whether in business, ministry, or family, flows from that belief.
​​​
​​
My Approach
​
​I believe business is more than what you sell — it’s how you serve. Every interaction is an opportunity to leave a lasting impact, and that’s why I created The B.E. Method™ — a Kingdom-centered, excellence-driven approach to transforming customer experiences that ultimately honors God.
​
The B.E. Method™ helps you:
-
Build on Kingdom values that foster trust and integrity
-
Engage with excellence at every touchpoint
-
Elevate the customer experience beyond expectations
-
Empower your team with clarity and confidence
-
Equip your business for long-term success
This is more than consulting.
It’s about aligning your purpose, people, and processes to create a business your customers will love — and return to.
​​
​
My Belief
​
​My faith is founded on the person of Jesus Christ. I believe that God created us to reflect His nature to those who do not know Him and to build systems that serve those in need.
Having served as a Senior Pastor and in the corporate world, my passion is to reflect Jesus in every interaction, everywhere. I believe that true greatness is found in serving others, for the greatest among us is the servant of all.
"For even the Son of Man did not come to be served, but to serve, and to give His life a ransom for many." – Mark 10:45
"Then God said, ‘Let Us make man in Our image, according to Our likeness; let them have dominion over the fish of the sea, over the birds of the air, over the cattle, over all the earth and over every creeping thing that creeps on the earth.’" – Genesis 1:26​
​
​

Melvin Shaw
Founder of Billionaire Enterprises | CX
(Customer Experience) Consultant & Strategist